FAQs
FREQUENTLY ASKED QUESTIONS
CAN I CANCEL MY ORDER?
Unfortunately, we are not able to cancel an order once it has been placed.
I PUT THE WRONG ADDRESS IN MY ORDER, WHAT SHOULD I DO?
Please be careful when entering your shipping address, The Modern Icons will not be responsible for orders sent to the incorrect delivery address provided by the customer.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION, WHAT SHOULD I DO?
Sending order confirmations can sometimes take up to 24 hours due to high demand. If you have not received your order confirmation email after 24 hours, please contact us HERE
DO YOU OFFER EXCHANGES?
Unfortunately, we are unable to process exchanges at this time.
RETURNS
Due to the nature of this product we do not offer refunds or returns. All items are made to order. All sales are final.
SHIPPING
Shipping Times: It takes approx. 2-3 business days to ship your order. Garments are hand-made to order, and can take up to 2 weeks to ship. After that, depending on your location, it will take approx. 2-3 business days to arrive for US orders and 3-5 days for international orders.
Lost / Damaged Packages: The Modern Icons is not responsible for lost packages.
WASHING INSTRUCTIONS
Instructions:
- Use Cold Water: Wash in cold water to prevent shrinking and maintain fabric quality.
- Gentle Cycle: Choose a delicate or gentle cycle on your washing machine.
- Mild Detergent: Use a mild detergent to preserve the softness and colour of the art work.
- Avoid Bleach: Do not use bleach, as it can damage the fibers and fade colours.
- Turn Inside Out: Turn the t-shirt inside out to reduce friction and protect designs.
- Air Dry or Low Heat: For best results, air dry the t-shirt. If using a dryer, select low heat to prevent shrinkage.
- Iron if Needed: If wrinkled, iron the t-shirt inside out on a low heat setting.
By following these steps, you can keep your soft cotton t-shirt looking fresh!